28 thoughts on “Government Employee Pension Fund As A Defined Benefit Fund”

  1. victor paul maseko

    please assists me since i resign from the department of correctional services 2016/07/31 my service lump sum, was never paid. my persal no is 22307141, victor paul maseko, please assists

    1. I resigned last year August and submitted my documents to claim my pension money. I haven’t received anything, can you assist?

      My email address is as follows :mbally*****@gmail.com

      1. Dear Brenda, yes I can assist by following-up at GEPF and give you feedback on the status of the claim. I can then follow the process to ensure your payment is done as quickly as possible. I have sent you an email with further information. Regard, Janene

  2. Hello,My lawyer sent my decree of divorce to the Gedf a month ago and we still haven’t received a response,I would just like to know on how far they are,please assist

    Thank you

    1. Xpression Assist

      Good day Mathapelo, by sending a divorce decree to GEPF does not mean they will process the claim but only that the divorce is noted on the system. The GEPF requires specific documents to be submitted in order to process a valid claim. I have send you and email with details on how I can assist. Regards, Janene

  3. i am a divorcee, my ex-spouse received a portion of my pensions, as i am checking with the GEPF office i discovered that i am in debt which accumulates interest. please clarify how this is possible since the ex-spouse was paid from my pension. how come i owe with interest while there is still the big difference remaining?

    1. Xpression Assist

      Dear Majozi, please read the blog post “Government Employee Pension Fund as a defined Benefit fund” where it explains why a debt is created when an ex-spouse claims divorce benefit. Also please note, this is not a GEPF website. Regards

  4. Antoinette Snayers

    Hi there! Can you please assist me with a “divorce bank form”? I need to claim from my ex husband pension. All the documents are ready. This form is the only thing that’s hold up. I’ve try to download the form and on the day I’ve submitted the forms the lady from GEPF that visited our district told me that it was not the correct form as she did not have any divorce forms with her. She couldn’t download one because we had loadshedding. She left her number with me but she is not replying to my fonecalls…..

    1. Xpression Assist

      Dear Antoinette, please note I do not work at the GEPF but offer a service assisting clients with their claims. Please send me a direct email to janene@xpression.co.za and I’ll forward the Choice Form for Divorce benefit claim. Regards

  5. Nicholine Simon

    Hi
    Can you please assist.I received a form to complete by choosing 1 of 2 options.
    1. the Debt Approach
    2. the Reduction in Service Approach

    Could you please advise which is the better option

    1. Xpression Assist

      Dear Nicholine, unfortunately I cannot advise on which choice you should make. I suggest you rather discuss this with your Financial Advisor or directly with GEPF. Regards

  6. Phuthuma Jerome Ngwenya

    Hi i retired on the 31march 2020 i called the gepf two weeks back they said my application is in the legal office as i was divorced i did submit all my documents so i just want want to know how long does it take in the legal department and after that where is my application going how long does it take to be finalised

    1. Xpression Assist

      Dear Phuthuma, I have sent you and email with further information on how I can be of assistance. Regards, Janene

  7. Pouline Mushwana

    Hi i submitted my divorce claim on the 8 November 2019 and till now haven’t received the payment my ex spouse already paid in March n he submitted his claim in December 2019. What could be the problem please assist me

    1. Xpression Assist

      Good day Pouline, I can assist by following-up at GEPF to determine what is causing the delay. I have sent you an email with further information.

  8. Good day I’m Mzukisi Sipuka I have submitted the divorce claim at gepf offices in Capetown in early March 2020 and I even went to their offices early in June 2020 since April 2020 they have been saying that the claim is at payment how many divisions are at payment and why there’s so much delay at that section? I need to finalise this matter please

    1. Xpression Assist

      Good day Mzukisi, the GEPF is experiencing a huge backlog and some claims are delayed. I can assist by following-up on your claim to ensure it is processed and paid. I have sent you an email with further information. Regards, Janene

    1. Xpression Assist

      Good day Pretty, I can follow-up on your pending divorce claim to ensure it is processed and finalized. I have sent you and email with further information on my services. Regards, Janene

    1. Good day Mbhele, I can assist by following-up at GEPF to determine what is causing the delay. I have sent you an email with more information on how my services work. Regards, Janene

  9. Afternoon
    How long does it take for a divorce 50% claim and how can i know that all my document are correct n that they got all documents

    1. Dear Nthabiseng, the GEPF has 60 day to finalize a divorce pension claim. I can assist by following-up on the pending claim to determine whether all the correct documents were received and where the claim is in the process. I will then follow-up regularly to ensure it is being processed to ensure prompt payment of your claim. I have sent you an email with further details on my service. Regards, Janene

  10. I have put a divorce claim on 27 nth oct 2023 ,it has since been atLegal department and there seems to be no movement on the claim.all the necessary documentation were submitted as per request.

    I was advised to call every seven working days by one of the agents while I went to make a physical follow up.I have been doing as advised since January 2023 to date and all I get is one and same respond from the call centre/agents.The file is still at Legal.

    Please need advice in this regard.

    1. Xpression Assist

      Good day William, I can assist by following-up at GEPF to determine the cause in the delay as it should not take this long. I have sent you an email with further details on how I can assist you. Regards, Janene

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