Pension Redress Program

The parties to the PSCBC, on the 02 September 1998 and 29 November 2002 respectively, agreed on a pension restructure process through the Public Service Co-ordinating Bargaining Council (PSCBC) Resolution 07 of 1998 and Resolution 12 of 2002.

The aim of the two resolutions is to provide compensation to government employees who suffered various forms of discrimination by government pension funds under apartheid. This discrimination amongst others includes the following; female teachers and other female employees in the public service who had to resign to give birth and upon return were admitted to the Temporary Employees Pension Fund (TEPF), RSA citizens employed in former Transkei, Bophuthatswana, Venda, and Ciskei (the so-called “TBVC States”) and Employees admitted to temporary pension funds due to their medical/physical status.

The following members qualified:

  • Employees in service on 2nd September 1998, and
  • Employees who suffered forms of discrimination (as outlined above) in terms of the PSCBC Pension Redress process

The following needs to be noted:

  1. Members that are currently in-service and qualified for the redress process, their service period has been increased.
  2. Members who qualified and are currently receiving a monthly pension from GEPF, payment has commenced for people on pensions.
  3. Members who qualified and have exited the system have to be “traced” in order to have their details verified for pay-out. These include members who have resigned and beneficiaries of the deceased members.
  4. The application process closed on the 31 March 2012, there is no further application processes that the PSCBC will embark upon.
  5. We are aware that there are agents that are misleading people by presenting them with application forms, charging them exorbitant fees and making false promises regarding the redress process, we view this as mischievous behaviour and caution people not to engage these services.
Source: https://www.pscbc.co.za/

Check Your Application Status:

Follow the link and enter your ID number to see the status of application: https://www.pscbc.co.za

Have you previously been approved for REDRESS pension or are you the beneficiary of a late member who qualifies? Let us assist you and follow-up on the process. We will communicate all necessary information and update on the status of the claim and ensure you receive your pay-out (should you qualify and are approved).

Please contact us and we will send you further information.

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48 thoughts on “Pension Redress Program”

  1. PAULINA MOCWANE

    HI
    MY MANE IS PAULINA MOCWANE WITH DI NUMBER ***** PERSAL NUMBER *****PENSION NUMBER *****:DURING 2015 JANUARY I WAS REQUESTED TO COMPLETE AND FORWARD THE FOLLOWING DOCUMENTS APPOINTMENT LETTER :SERVICE OR STAFF RECORDS: LEAVE RECORDS: BIRTH CERTIFICATES OF MY CHILDREN :AND MARRIAGE CERTIFICATE BUT SINCE I HAVE SUBMITTED I HAVE NOT RECEIVE ANY FEEDBACK

    1. Xpression Assist

      Dear Paulina, I have sent you an email requesting more information. Once I’ve received your response I’ll advise further. Regards

      1. Hi my name is Antonnette Mnyandu. I’m requesting on behalf of my mother if she qualifies for pension redress. She passed on in August 2019 her names are Dimakatso Elizabeth Memory Xaba I’d 45062*******. Perusal 1516****.member number 9680****. Thanx.

        1. Xpression Assist

          Dear Antonnette, please note that the article on my website is only for information purposes and I do not have access to personal details of applicants. I suggest you contact the PSCBC directly with your query. Regards

    2. I m me Lichaba my persal no is 09******.I’d 6310******* I still waiting if I qualify for pension redress send respond to enoch*******@gmail.com. Thanx

  2. Hi
    My name is Charles Oortman,Beneficiary of late Gerhardus Oortman. ID number 62******** , Persal number 51***** and Pension number 96******. Date of death 10/08/2009.
    They sent a letter on 12 August 2016 and inform me that my application of redressing received favorable attention and they will communicate the outcome within 4 -6 weeks.Sins then I HAVE not received any feedback

    1. Xpression Assist

      Good day Charles, the GEPF did start paying Redress pension to those members who are currently on their pay-roll. Payment of beneficiaries of members who qualifies for the Redress has not been paid yet and there is currently no indication when this be processed. I have sent you an email with further information. Regards, Janene

  3. Ntombifuthi Radebe

    Hi my name is Ntombifuthi RADEBE. Can I please have feedback about my application whether I qualified or not. I sent required documents back in 2015 and didn’t get any response. Thank you

    1. Xpression Assist

      Dear Ntombifuthi, please note I do not work at the GEPF and will not be able to confirm whether the application was successful or not. You can follow the link on my blog post to see if the application was successful or not. Alternatively you can contact GEPF directly with your query. Regards

  4. Averil Gordon

    Good Day Sir/Madam
    I was on annual leave November 2011 and on the last Friday of my leave I was contacted by my pension officer at home that my name came up for pension redress. The Monday back from leave I went to pension office to complete the relevant forms. This was done in Nov/Dec 2011. My question therefore why did I not receive any monetary compensation if my forms was sent and on time. Please give me feedback as this does not make sense at all.
    Kind Regards

    1. Xpression Assist

      Dear Averil, although the applications for Redress Pension were submitted previously, GEPF only started with payments this year (2019). They are currently paying members who are still on their pay-roll (pensioners). Depending on whether you are still employed or not depends on when your pension Redress will be processed. Trust this answers your question. Regards

  5. Good day
    My name is Maria Magdalene Gelant id no 501060****** persal 5*******.I would like to know how far my process is regarding the redress program as i am still on the GEPF payroll.

    I will appreciate your assistance.

    Regards

    1. Xpression Assist

      Dear Maria, GEPF is currently processing Redress pension to those who are still on their payroll. There is unfortunately no time frame for when it will be finalized. Regards

      1. Julia Makhetha

        I’m Julia
        ID number 520******* Still awaiting payment as all necessary required documents were given to you Of age Been told to phone again and again in 2 weeks intervals Very desperate indeed

        1. Xpression Assist

          Dear Julia, please note that the article on my website is only for information purposes and I do not have access to personal details of applicants. I suggest you contact the PSCBC directly with your query. Regards

  6. Wilhelmina Joseph

    I am Wilhelmina Joseph id. 540503******* pers. 5023****.I received a letter in 2016 to inform me that my application for redress receive favorable consideration and that they wil communicate the outcome of the prosess within 4-6 month. Since then there was no response.

    1. Xpression Assist

      Dear Wilhelmina, GEPF has paused all further payments due to incorrect payments that were made. Further processing and payments will only continue once GEPF has cleared everything and there is currently no indication of when this will be.

  7. Good day,

    I applied for programme back in 2011. All my colleagues have received their money, but apparently I did not contribute to pension fund, and some documents were outstanding, but we all had the same documents. Apparently someone has been working on my file since 15 October 2019. i am not getting straight answers.

  8. Still waiting for redress payout. I am a gepf pensioner. My Id: 5402******.Persal: *****. Pension number: *****. According to the website I qaulify. Please help i applied in 2009 the first time. Why is this taking do many years

    1. Xpression Assist

      Dear Hazel, the GEPF has only started paying Redress pension in 2019 but not all applicants have received their payment yet. I suggest you contact the PSCBC directly with your query, +27 (0)12 644 8100. Regards

  9. Caro-Lynn Wilson

    Good Day
    I am Caro-Lynn Wilson beneficiary of late Linette Van der Linde id no: 57******
    Unfortunately I do not have her persal number or pension number. I believe my father is busy with all of this however we as her beneficiaries feel we are kept in the dark and would like to inquire and follow up regarding this. If anyone could assist with some clarification it would be much appreciated.

    1. Xpression Assist

      Dear Caro-Lynn, please note I do not work at the GEPF but assist clients with their claims. I will forward you further information on how I can assist via email. Regards

  10. Glynnis Lawler

    PSCBC Pension Resolution 7 of 1998 and 12 of 2002 is a discrimination as no Resolution was passed for GEPF members who exited the system prior to 1998 . These members were also discriminated against based on race, gender etc. Why are these members excluded and no Resolution has been passed for these members ?
    2ndly – applying a cut off date for submission of applications for Redress, for a aged, frail pensioner would be a nightmare (imagine trying to collect all the information required to submit to process an application)

      1. Zukiswa Mbuyazwe

        I qualify for pension redress then they asked me to send some documents which i did it was in June 2019 but until now there is no response when i call them on their toll free no they told me to check after 2 week now its been over 6 months

  11. Hi my name is Elias me and my brother are beneficiaries of our late father i do have all the documents in place and i called gepf maybe 20times since my father passed on last year june they told me his application was approved but there is no payment date so i should call back the next month but when i call they keep on telling me the same excuse i called december and was told to call january please inform me because im startin to smell a rat here.

  12. Juliet Namethe

    I wish to inquire on behalf of my mother Mrs Mokgadi Namethe ID Number 420******** Pension Fund number 92***** and Persal number is 90*****. She is currently on the payroll system of GEPF and she would like to know what are the processes for claiming the redress payout. She has made application prior 2012 and has received confirmation from PSCBC that she has been approved for payout from 19650112 to 1970011. Kindly advise as to the next step she should undertake regarding the payment claim from GEPF.

    1. Xpression Assist

      Dear Juliet, if you say your mother is on the payroll does it mean she is a Pensioner and is receiving a monthly pension? I have sent you an email with further information. Regards, Janene

    2. Dear Consultant according to a resolution the clear out date was set for 31 March 2020. Why must beneficiaries wait so long. Is not our problem that they are incompetent or ….??? Is our money safe.

      1. Xpression Assist

        Dear Gerrit, please note that the article on REDRESS Pension on my website is for information purposes only. I suggest you contact the PSCBC directly with your concerns. Regards

  13. Without informing or updating my details, my money was paid into my bank account that was closed. I found out two months later when I inquired to update my bank details. I was told I will receive the money within 30days, that was in June 2019 I am still waiting my persal is 092***** and pension nr 963*****

    1. Xpression Assist

      Dear James, I suppose the payment was sent back to GEPF and is now in the “unclaimed account”. Usually you have to submit a new bank form and after that it will be re-issued. I can assist to follow-up at GEPF to determine what is causing the delay. I have sent you an email with more information. Regards, Janene

  14. Pharamela Nditsheni Patrick

    I am Pharamela Nditsheni Patrick. I have been in the system for the period mentioned above and exited the service in 2012. I am also waiting for the redress but have not heard anything. My ID no. is 6405*******.

    1. Xpression Assist

      Dear Pharamela, please read my previous replies on other comments suggesting to contact the PSCBC directly. Regards

  15. WALTER VAN NIEKERK

    GOOD DAY I WAS REQUESTED IN AUGUST 2019 TO SUBMIT A NEW BANK FORM AS MY PREVIOUS ACCOUNT WAS CLOSED, WHICH I DID AND THE PENSION FUND CONFIRM THAT THEY RECEIVED IT. EVERY TIME I PHONE THEM THEY TELL ME THAT THEY’RE WAITING FOR A PAYMENT DATE OR THEY ARE BUSY WITH MY FILE. WHAT DO I BELIEVE. IT SHOWS ON THE SYSTEM MY APPLICATION IS APPROVED. MOST OF CO WORKERS ALREADY RECEIVED THEIR MONEY

    1. Xpression Assist

      Good day Walter, there is currently a huge delay in REDRESS pay-outs and no payment dates have been confirmed. I have sent you an email with details on how I can assist. Regards Janene

    1. Xpression Assist

      Dear Florence, applications for REDRESS pension was closed already in 2012; I suggest you contact the PSCBC directly. Regards

  16. ABEL JOEL SIBANDE

    ID Number 61111******, an approved pension repress beneficiary, to date no communication from GEPF nor PSCBC, what is the cause of the delay, people are dying no official feedback is received from either of the two bodies?

    1. Xpression Assist

      Dear Abel, please note that the article published on my website is for for information purposes; any further queries should be directed to the PSCBC.

  17. Thikazi makhanye

    Hi I’m Thikazi Angelina Makhanye I’m the wife of the late Amos Makhanye. Persel no 4***** Id 6512****** pension no 9***** date of death 2004/09/10. It show that the application is approved so when are the payment.

    1. Xpression Assist

      Dear Thikazi, according to the PSCBC decease cases have not yet been paid. I suggest you contact the PSCBC directly with your query.

  18. Dear Janene Please assist Have been in contact with GEPF since 17 07 2019 and was told that I was approved On 10 02 2020 I was told to contact them again after the end of Feb 2020 as they are processing payment Today I contacted them again just to be told that I was not approved. They mailed me a copy of a letter dated 30 05 2017 which I never received The informed me that due to the fact that I had a break in service I was not approved The address which was on the letter is my present one which I only changed on 18 07 2019 at the gepf offices in Port Elizabeth . According to my knowledge the criteria was being previously disadvantaged and being in service Sept 1998 .I got married in 1980 was temporary but was then temporary and paid a gratuity With the birth of my 2 sons in 1982 and 1984 I had to go on maternity leave at 6 months and went back when they were 6 weeks old weeks WITHOUT A SALARY Please would you kindly assist

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