Privacy Policy for Xpression Assist

Effective Date: January 2024

Thank you for choosing Xpression Assist for your Government Employees Pension Fund (GEPF) assistance needs. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. Please read this policy carefully to understand our practices regarding your data and how we treat it.

1. Information We Collect:

We collect various types of information to provide our services efficiently. The information we collect may include:

  • Personal Information: Name, contact details, date of birth, identification numbers, and other relevant details necessary for processing GEPF claims.
  • Financial Information: Details required for financial transactions related to your claims.
  • Employment Information: Employment history and details related to your GEPF claim.

2. How We Use Your Information:

We use the collected information for the following purposes:

  • Processing GEPF claims for divorce, resignation, or death benefits.
  • Communicating with you regarding your claim status and updates.
  • Complying with legal and regulatory requirements.
  • Improving our services and user experience.

3. Disclosure of Information:

We do not sell or rent your personal information to third parties. However, we may disclose your information in the following circumstances:

  • To third-party service providers who assist us in processing GEPF claims.
  • When required by law or in response to legal requests.
  • In the event of a merger, acquisition, or sale of all or a portion of our assets.

4. Google Ads and Analytics:

Xpression Assist uses Google Ads and Analytics to optimize our website and marketing efforts. This involves the collection of data through cookies. Google’s use of this information is governed by Google’s Privacy Policy. You can opt out of Google Analytics by using the Google Analytics Opt-out Browser Add-on.

5. Security:

We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, and destruction.

6. Your Choices:

You have the right to:

  • Access and correct your personal information.
  • Opt out of marketing communications.
  • Request the deletion of your account and associated information.

7. Changes to Privacy Policy:

We reserve the right to update this Privacy Policy to reflect changes in our practices. We will notify you of any significant changes through our website or other communication channels.

8. Contact Us:

If you have any questions or concerns regarding our Privacy Policy, please contact us at [janene@xpression.co.za].

By using our services, you consent to the terms outlined in this Privacy Policy.

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