Which documents must you submit for a GEPF divorce claim?
The Government Employee Pension Fund (GEPF) requires the following documents to be submitted in order to process a divorce benefit claim. Failure to submit the necessary documents, properly certified, will delay payment:
- Original completed Choice Form
- Original certified copy of your ID not older than 6 months
- An original certified copy of every page of your final divorce order and settlement agreement
- Original certified proof of your SARS registration
- If your Divorce Order stipulates that you are entitled to a percentage “from date of marriage until divorce”, you will need to attach an original certified copy of your marriage certificate
All non-member spouses must register with SARS. If a non-member spouse does not have a tax number, he or she must first go to a SARS office and obtain a tax number.
What happens if the non-member spouse has passed away before a claim was submitted?
If the non-member spouse has passed away, the GEPF requires:
- a letter of executorship,
- the estate latest bank account details in the name of the non-member spouse (must be on a Z894 GEPF bank form),
- certified ID copies of the non-member spouse and the executor,
- the tax number of the non-member spouse.
How long will it take for you (the non-member) to be paid your portion of the pension interest ?
According to legislation, the GEPF has 60 days to pay from receiving the choice form and all other relevant documentation.
It is impossible to provide specific time frames for payment. The Government Employee Pension Fund (GEPF) has 60 days to pay the non-member spouse from date of receipt of the duly completed choice form. Payment may take as long as 60 days from said date and GEPF must pay interest for every day that payment is late. If a payment has exceeded the 60 day period, GEPF will automatically add the necessary interest. If GEPF is provided with incorrect information, or all the necessary documents are not attached, payment will be delayed.
Interest is calculated for every day over sixty days at compound interest. Repo rate plus 3% per annum for every day over sixty days.
We can help you by ensuring that all the required documents are submitted correctly and timely to the GEPF. Thereby ensuring that your claim is processed as efficiently as possible.
Goodday. I’ve been trying to get assistance for my divorce claim .The lawyer that was supposedly to help me…has been very rude an unproffesional…get someone please help me?
My wife and i got separated and she then resigned at work as an educator without my knowledge She was paid by the fund whilst the devorce is still in progress but now she looks like no more having money.She built a house and bought vehicles. The rearon for her separating me its because she didn’t want me to be aware of her resignation. Today she”s pennyless except cars and a house. What must i do?
Dear Godfrey, unfortunately the GEPF won’t make any further payments to you, it will have to be negotiated between you and her.
Good afternoon,
Yes I can definitely help you with your divorce claim. I have sent you an email with further information.
Regards
Janene
Good afternoon,please help me with divorce claim
Good day Fungiwe, I can most definitely assist you with your divorce claim. I have sent you an email with further information on my services. Regards, Janene
Please assist me on mvumbinosipho@gmail.com
Good day Nosipho, I assume you need assistance to submit a divorce claim? I have sent you an email with further information on how I can assist. Regards, Janene
Hi just wanted to ask what happens when a person divorce for second time claim was done to pay to spouse the 1st time and now remarried same spouse for the sake of children and divorce again and he wants to re claim again. Please help.what is the procedure
Good day Thembela, if it correctly specified in the second divorce papers, there shouldn’t be a problem to claim again. Regards
Good afternoon
I have divorced last year in November I don’t know how to check my status with gepf.
Good day Noluthando, if you have already submitted your claim, I can assist by following-up on the claim. I have sent you an email with further information. Regards, Janene
good day, need help with follow up of the divorce claim
Good day Lesego, I can definitely assist by following-up on your pending claim. I have sent you an email with further information.
Can u pls assist me I submitted a divorce claim I need the follow up on how long does it takes for the payouts and my statement so see how I’m left n to change and add beneficiaries.
Good day Venessa, I can assist by following-up on your pending divorce claim at GEPF. I have sent you an email with further information. With regards to change/add beneficiaries; you need to complete a Nomination form (WP001) and submit directly at your Employer. Regards, Janene
Hi
What can I do we have pending divorce and my husband retired in August he is saying he can’t get his money because of pending divorce from my side. Is that true?
Good day Connie, yes that is correct, your pending divorce will keep the GEPF from making payment to him. It will be on hold until the divorce is finalized. Regards
Virginia, I have sent an email to the address you provided but it came back undelivered. Please contact me on 083-320-0145 or janene@xpression.co.za
Regards
Thank you….I was so busy trying to do everything myself….but thanks anyway. Will contact you if I have problems with the claim itself. I did already sent the required documents to the fund.
No problem Virginia, let me know if you want me to follow-up on your claim at the GEPF.
Janene
Hi I am in need of help my husband divorced me and we got married in community of property and he is a soldier, I have received my divorce degree and deed of settlement. I am entitle to 50%, but I don’t know what to do how to claim can you help me please. Thank you.
Good morning Cheraline
I can definitely assist you with your divorce claim. I have sent you an personal email with more detail.
Kind regards
Janene
can you send me a e-mail to jharmse10@gmail.com. .
i want to help my sister claim from gepf,,she has been dovorced umyears and still dodnt claim
Good day Johan, I have sent you an email with more information on how to claim a divorce benefit from GEPF.
Hi my name is Smilie,can also help me with more info on how to make a divorce claim from GEPF
Good day Smile, I have sent you an email with further details on how I can assist with submitting your divorce claim. Regards
Good day..can you pls send me an email on how to claim my divorce portion
My email address is mbovanebusiswa6@gmail.com
Hi Busiswa, I sent you an email.
Hey we got divorce I need the form to fill in and I don’t have a vehicle, how can u sent the forms to GEPF and I need a form to fill in. Please urgent my husband don’t wanne help and delay everything thank you
Good day Rosemarie, I have sent you an email on how I can assist you. Regards, Janene
hi I have all the documents except my sars clearance.
Good day Otto
You do need proof of your SARS registration to submit a claim. I have sent you an email with further information.
Regards
Janene
Hi Janene, I have a challenge, I don’t have my marrieage certificate at my disposal and I enquired about getting it from Home Affairs. However I was told its going to take from 3months to 6months. The man aldready divorced me but, there is no settlement hence we were married in community of property. What do I do. I am afriad he might resign as he is in he 50’s. He is a government employee.
Good day Lebo
First of all, it must be specifically stipulated in your divorce order that you can claim against his Pension Fund. If it only says “division of joint estate” you will have to obtain a variation/amendment order stipulating your claim against his fund. Secondly, you only need a marriage certificate should it be stipulated that you can claim for “time of marriage”. You are welcome to contact me should you have any further queries, 083-320-0145. Regards Janene
hi
How long will it still take for the pension fund to pay? I had a pretty straight-forward divorce but the fund takes so long to pay.
how do i follow up on my claim to check the progress?
Dear Salome
The GEPF has 60 days to finalize a divorce claim. I can assist by following-up on your behalf when I go personally to the GEPF. I have sent you an email with further information.
Regards
Janene
Hi the funds takes so long ,how do I follow up on my claim almost 3months now
Good day Gomolemo, I can assist by following-up with GEPF to determine what is causing the delay. I have sent you an email with further information on how I can assist. Regards, Janene
Dear Salome
I can assist by following-up on your behalf. I go personally to the GEPF on a weekly and can assist. I have sent you an email with more information.
Regards
Janene
How to get a proof of payment as a non-member after receiving my portion from my ex-husband pension fund?
Good day Tiny
I can request a document on your behalf at the GEPF. I have sent you an email with more information.
Regards
Janene
Hi I don’t have a divorce settlement,is the GEPF going to process my claim?I’ve got all the documents except the settlement.
Good day Kennedy
The GEPF requires a Final Divorce Decree stipulating that you have a claim. Without it they will not process it. Hope this answers your question.
Regards
Type here..hi I need help my husband divorce me, without me being in court, on 204 his working in SAPS, I only realised this year January, that he has removed me from his pension fund, I don’t know what to do with situation
Good day Nolusindiso, if your husband divorced you, he can change the beneficiaries to his pension. Unfortunately I do not assist with situations like this and advise you try to resolve the issue with him. Regards
Good day my divorce was finalised last year in march 2017 but only did the claim in April 2018 since I was not aware that I’m already divorced on the settlement it does state that I’m entitled 50% which we both signed documents where send to my ex husband retirement fund since April but no transfer have been made after 4 months.and they keep sending a response on the email that I should wait 60 days but their time frame has passed.
Good day Zanele, if it is not specifically stipulated in your Divorce Decree that you can claim from your ex-spouse’s pension at the GEPF, you will not be able to claim. If you send me a copy of your Divorce Decree and Settlement I will advice, janene@xpression.co.za. Regards Janene
I have a divorce decree I want claim pension I need assistance. Am suppose to get 50 %of my wife’s pension
Good day Mlondolozi, I can assist you with submitting your claim. I will send you an email with further details. You are also welcome to contact me, janene@xpression.co.za / 0833200145. Regards
Dear Janine…I claimed and sent all the required documents to GEPF..in February I only received 13,500 something..until now I haven’t heard or received anything..can you please help me..
Good day Matshidiso, I cannot confirm if that was the divorce benefit paid to you. I suggest you call the GEPF and ask about the amount. If it is the divorce benefit and you are not satisfied you can contact me and I will advise you from there. Regards Janene
My wife filed for divorce and I did not contest it and on papers she stated that she is entitled of her 50% pension intest on my GEPF fund and she just informed me that on the 25th of October is the court case and now I strongly feel that I’m also entitled of my 50% on her GEPF What must I do now as she is going to court on the 25th and I never had made any written thing to state this can I still claim my 50% on that day please help my email is sbusisomthembu957@gmail.com
Good day Sibusiso, I am not a lawyer and can therefor not give you legal advice. I suggest you contact your lawyer and inquire about the steps you need to take.
Good day my name is Nhlonipho Ndikandika, and I would like to make a GEPF claim for my father who passed away three years ago.
Good day Nhlonipho, if your father was still employed at the time of his death you must go to his Employer and lodge the claim there. They will then send it through to GEPF. You are welcome to contact or email me your detailed query. Regards, Janene
Please help me I didn’t receive my ex husband pension funds after divorce and we where married in community of property. They didn’t include it to my decree of divorce . I’m struggling with my kids please i need help me
Good day Buhle, by law it is required that the divorce pension claim must be specifically stipulated in the Divorce Decree. If it is not, then you won’t be able to claim. Regards
Can you assist us with the follow-up of our divorce claim. All documentation were submitted to GEPF on 11/10/2019.
Good day Molise, yes I can definitely assist by following-up on a pending divorce claim. I go to GEPF personally to follow-up on my clients’ claims. I have sent you an email with further information. Regards, Janene
Good Day
I need to submit a divorce claim to the GEPF. Do I go to their offices and where are their offices in Johannesburg
Dear Leeanne, you can visit their offices in Johannesburg and submit your claim there. Alternatively I can assist by submitting on your behalf and ensure you receive your payment within the said 60 days. I have sent you and email with more information. Regards, Janen
Good day Janene i am an HR Officer at Free State Department of Health. Im handling a deceased case where the official got dicvorced in 1998. My problem is there’s no deed of settlement and according to the decree of divorce there must be a deed of settlement. The daughter just make an affidavit to state that she can’t get the deed of settlement from the lawyers. Will GEPF finalised the case without the deed of settlement
Kind regards
Sylvia Venter
Dear Sylvia, I can’t confirm whether GEPF will accept the affidavit or not but in my experience they are rather strict about this. I suggest you submit the documents and see what the outcome is. Regards, janene
Janine goodday have filled for dirvorce in july 2019 and got a decree in December 18 2019 with a settlement where i am suppose to get 50% from my ex husbands pension.kindly assist with the claim since im not sure with the choice form that should be filled in
Good day Nonkululeko, I can definitely assist you to submit your claim and ensure you receive your payment within the said 60 days. I will send you further information to your email. Regards, Janene
Hi. Please send me the choice form for a divorce claim.
Kind rgd
Portpico
Dear Portpico, I do not work at the GEPF but offer a service assisting clients with their claims. I have sent you an email with further information on how I can help. Regards
Good day,
My divorce was finalized in march 2019.
Problem while in court the judge had requested for some wording on the settlement to be corrected.
I only received the final divorce decree and dont have the final settlement due to the wording. And i would like to claim Gepf.
Could you kindly assist.
Dear Tereza, depending on what is stipulated in your Final Divorce Decree, you might need the Settlement Agreement too. Why don’t you send me a copy of the documents you do have and I will advise from there. Send it to janene@xpression.co.za and make sure you send me your contact details as well. Regards, Janene
I need your assistant I want to know what must I do if I want to submit the forms to claim pension payouts for divorce because i went to the local GEPF is closed during this lockdown how I be assisted regarding this documents
Dear Chauke, the GEPF offices are still closed to the public. I have sent you an email with further information on how I can assist you. Regards
Hi. May I ask if the funeral benefit claim forms can be sent by e-mail to the GEPF mail address or there is another e-mail for that purpose. I’m confused because the instructions on submission of the forms mentions the fax only. Faxes are now not so easy to find. Please assist.
Robert Thobela
e-mail: rz.*****@gmail.com
Good day Robert, you can send it to funeralclaims@gepf.co.za – let me know should you need further assistance. Regards
I’ve submitted my gepf divorce settlement documents on the 1th of June so I was wandering how long will it take for my claim to be lodge mabena*****@gmail.com 0736****06
Good day Tebogo, the GEPF has 60 days to finalize a divorce claim but due to a huge backlog caused by the Nation Lockdown it might take much longer. Let me assist you by following-up with GEPF and ensure it is processed and finalized in order for you to receive your payment as quickly as possible. I have sent you an email with further information on my services. Regards, Janene
Good evening, I’m Pat, still waiting for divorce payments coz 60 days is over know and they said everything is finilized and it is in the payment department. Please I’m struggling and I’m sick of depression, I don’t know what to do.
Good day Pat, I can assist by following-up at GEPF to see what is causing the delay in payment. I have sent you an email with further information. Regards, Janene
Greetings
I would like to know about a divorce settlement, what is it, why is it important, will de GEPF pay without it. I am a divorce, I have a final divorce order but no any other paper including de divorce settlement
Dear Bongani, if you want to claim from GEPF it must be stipulated either in a divorce settlement that is made an order of the court or in your Final Divorce Decree. You are welcome to email me your divorce papers and I will advise from there. Regards
Can you please help my mom with GEPF claim
Dear Dineo, what kind of help does your mom need. You can send me an email to janene@xpression.co.za with details of your query and I’ll respond with information on how I can assist. Regards, Janene
What if the spouse has already got certain amounts and you were not aware about the claims
Dear Abegail, the only way the GEPF could make payment to your ex-spouse would be of a Divorce Decree that stipulates that he can claim. If it is in the Divorce Decree you should have known about it. Regards
Good evening.
I would like your assistance. My exhusband and I got devorced recently and I am bateling to get my SARS certificate. I am registered at SARS but they do not want to assist me with the necessary documents. SARS say that they are only working on appointments and the wayting period is a month from now. I really need to submit the claim.
Thank you.
Dear Jolene, you can use a previous IRP5 as proof of your tax registration. Alternatively you can also download a letter of registration from eFiling. Trust this answers your question. You are welcome to contact me for assistance with your divorce claim. Regards, Janene
Hi am Julia I settled my divorce on the 05 July 2010 then I submitted my degree of divorce on the 29″of July 2020 to claim my, 50%.of my provided fund. So since then I never received any respond from GEPF Pretoria I submitted all the documents that they told me to submit pls help me
Dear Julia, I can assist by following-up on your pending divorce claim. I have sent you an email with further information on my services. Regards, Janene
Hellow.
Can u please assist me on my gepf claim progress..
Good day Nonhlahla, yes I can most definitely assist you by following-up at GEPF to determine what is causing the delay. I have sent you an email with further information. Regards, Janene
Hi, we are both government employees, I only received by email the divorce decree. I don’t have the divorce settlement. I still have the marriage certificate with me, we married in community, the divorce decree indicates ‘division of joint estate’. I want to know can I claim half his pension, because I am worried when GEPF is updating me, it shows that pension is not yet divided after divorce. What can I do.
Good day Zandile, a divorce pension claim must be specifically stipulated in the Divorce Decree / Settlement. The GEPF will not process the claim should the divorce papers only state “division of joint estate”.
Good day I also want assistance with the divorce pension claim.
Good day Pantia, I can most definitely assist you with your divorce claim. I have sent you an email with further information on how I can help. Regards, Janene
Good afternoon I just got divorced with my husband and now my lawyer says I should claim on my own because with them it’s going to cost me money and she was rude and not helpful please assist me how about to do things as I dnt have a clue thank you in advance.
Good day Palesa, I can most definitely assist you to submit your claim at GEPF; I have sent you an email with further information. Regards, Janene
I need assistance with submitting my divorce payout claim.
Good day Ntombozuko, I can most definitely assist you to submit your divorce claim and ensure prompt pay-out. I have sent you an email with further information. Regards, Janene
Hi am i still have to pay settlement if my ex wife passed away long time ago. More than 10years ago
Dear Joseph, I suggest you follow-up with GEPF as they will require your divorce decree when you do resign or retire in future. Regards
How does the divorce benefit work if we were married outside of community of property?
Good day Danelle, I am not a lawyer and can unfortunately not give you legal advice. I have however sent you an email with information on the different marriage regimes in South Africa and conditions when divorcing. Trust this will assist. Regards
Good evening, I’m Pat, still waiting for divorce payments coz 90 days is over . Please I’m struggling to get hold of Gepf
Good day Pat, I can follow-up on our pending divorce claim. It is quite overdue and it can be due to the backlog at GEPF but I will only be able to say for certain once I’ve followed-up. I have sent you and email with further information on my services. Regards, Janene
Hi can you help? It’s almost 90 day’s now since April 2021. Still no payment. Tanks
Dear SK, yes I can assist and follow-up with GEPF to determine what is causing the delay. I have sent you and email with further information on my services. Regards
Good day my name is Cecilia Tlou my divorce was finalised on 3 may 2021,is almost three months now i haven’t received my 50% share from my husband pension fund. How long does it take for payout please help me. my email address is cecilia.tlou@dha.gov.za
Dear Cecilia, I can assist by following-up with GEPF to determine where it is in the process and ask for urgent processing. I have sent you an email with further information. Regards, Janene
Hi my name Pat, just received my divorce settlement on the 23rd of July. How do I go about to claim for my 50% share we were married ICO.
Please assist
Pat
Good day Pat, I can most definitely assist you to submit your divorce claim at GEPF and ensure you receive payment as close to the 60 day period as possible. I have sent you an email with further information. Regards
Good Morning,
Hi my name is Welma, I am in urgent need of Assistance in a divorce claim. My ex-husband work at the GEPF. Can you please send me the forms needed to be completed
Thank you so much
Good day Welma, I have sent you an email with further information on how I can assist with the divorce claim. Regards, Janene
Good morning. I submitted all necessary documents for my divorce claim. And I have not received any feedback yet. Am I panicking unnecessarily? Today is day 51.
Good day Sellina, the GEPF has 60 days to finalize a divorce claim but lately it is closer to 90 days. I can assist by following-up on your claim to ensure everything is on track. I have sent you an email with further information on how I can assist. Regards, Janene
Hi! I would like the Gepf to help me reclaim the years that is left behind of gepf that i was suppose to claim, as our settlement says I have to claim for 7 years of marraige, when I claim I found out that he was only 1 year 6 months with the gepf, pls help me to claim the remaining 5 and a half years.
Dear Dineo, if your ex-spouse only contributed to the pension fund for 1 year and 6 months, the percentage allocated to you will be calculated on that time only. Unfortunately I cannot assist with your specific query.
Hello
So my case is a bit weird…I need to know how long would it take for my money to be paid..I was divorced 19 years ago..but waited for my ex to retire..which he did in March…we have submitted everything and have been told the papers are now at lawyers ..can you explain this and tell me how long does it take from that we point to be paid..regards Theresa
Good day Theresa, I believe your file is with the Legal Section, not the Lawyers? In Legal Section they will verify the documents, approve the claim and open a CP file (non-member file). Currently they are experiencing a huge backlog in the section and the file can be with them anything between 2-4 months. Once finalized in the Legal section it will be forwarded to the Payment section for calculations and approval of payment. Trust this answers your question.
Hello what would you require to follow up on this for me
Good day Theresa, I have sent you an email on how I can assist.
Hi
I need information on gepf divorce claim.
My divorce was finalized in September and have not yet claimed.
Good day Flora, I have sent you an email with further information on a GEPF divorce claim. Regards, Janene
Hi I have lodged a divorce claim on 2021-09-16 at GEPF offices in Polokwane and since then no notification or sms confirming receipt of my documents Iam so confused please help or advise
Good day David, the GEPF usually do not confirm receipt of a divorce claim either by sms or email. I can follow-up on the claim to confirm whether it is lodged correctly and where it is in the process. I have sent you an email with further information on my services. Regards, Janene
Hi
I got divorced on 12 November 2020. I did not pitch up for court on time on that date. I don’t have a decree of divorce or settlement bit am aware that I need to claim at GEPF. I’m in a different province from where the divorce took place. What needs to happen now or where should I go now?
Good day Cleo, you will need a copy of the Final Divorce Decree and Deed of Settlement (should there be one). I suggest you contact the court where you got divorced and ask how to go about requesting a copy. Once you have it you are welcome to contact me for further assistance to claim from GEPF. Regards Janene
I do not know what to do. I submit my retirement documents for March 2022. But i do not have my divorced papers that stated that my ex- husband do not want any money from my pension. I divorced in 2004 and was told that those documents are destroyed after a couple of years. What can i do?
Dear Henrietta, to my knowledge it is required to submit a copy of the Divorce Decree and Settlement. I suggest discussing it with your HR, perhaps they will accept an affidavit from you and your ex-spouse but I cannot confirm whether they will.
Good day
We have been dealing with the GEPF for 2 and a half years now. In that time the divorced spouse passes away. All required documents were however submitted. The GEPF just with hold funds for no valid reason, do not answer emails, for the past 4 weeks they have said the claim is with the registrar and they were waiting for the tax directive, which has to have been received by now as SARS takes between 1 and 2 weeks with that. What can I do to get them to pay these funds that are due and how do I ensure they will pay the interest that is due? Please can you assist? They advise they take 60 days – this has been ongoing for over 32 months and I’m just at my wits end. Thank you.
Good day Lucy, because I do not have insight in what caused the delay previously I can only give information on what to do once the non-member passes away before the divorce benefit is paid. The benefit must be claimed and paid by the Executor of the Estate through the Late Estate account. Payment will not be made to any individual. The required documents are as follow:
Completed Choice Form signed by the Executor with details of the Late Estate account.
Bank confirmation letter of Late Estate Account
Original certified copy of your Final Divorce Order and Settlement
Original certified copy of the deceased’s ID
Original certified copy of the death certificate
Original certified copy of the Letter of Authority for Executorship
Original certified copy of the Executor’s ID
Trust you find the above in order
Is almost 2 months submitted my claim I haven’t received even acknowledment of receipt. I try calling every day no answer. Kindly help I really need to know progress
Good day Ingrid, I can follow-up on the pending divorce claim to determine what is causing the delay. I have sent you an email with details of how I can assist but have not received a response from you yet. Regards, Janene
Good day
From the legal department, does gepf make a payment or the file still goes to another department? My ex is still with me in the house cs Gepf say file is still in the legal department. It was supposed to be out by 24.12.2021
Good day Kgaogelo, yes, from the Legal Section it must still go to the Payment section for further processing. I have sent you and email on how I can assist your ex-spouse. Regards, Janene
Hi! My name is Palesa! I’m divorced since 2013,still convinced that my ex husband forge a lot of signatures during divorce process,the case was finalized without me and can’t claim from his pension because degree has no order it is just quiet. Please advice me on step that I should follow.
Dear Palesa, please note I am not a lawyer and cannot give legal advise. I assist clients with their claims which are already stipulated in their divorce decree/settlement. Should you suspect fraud I suggest you work through a lawyer and ask their advice. Regards
Hello my name is Lebo I’ve send necessary documents to GEPF regarding my divorce claim in December…I haven’t received anything yet what could be delaying payment?
Dear Nthabeleng, I can assist by following-up on the claim to determine where it is in the process and give you feedback. I have sent you an email with further information on my services. Regards, Janene
Good day
I have submitted my claim at Gepf, and it is more than 60days now. How much do u charge to follow up for me to see how far is my claim
Good day Nomsa, yes I can assist you by checking and following-up at GEPF to determine what is causing the delay. I have sent you and email with further information. Regards
Hi my name is Getrude just claimed my divorce pension submitted all the relevant documents certified. My question is can my exhusband delay the payment by not signing relevant documents .How much do you charge for following up on the claim.My email address is getrudekhomotso527@gmail.com
Good day Getrude, in my opinion your ex-husband cannot delay the process especially if you submitted the claim directly at GEPF. I can assist by following-up on the claim to determine where it is in the process and give you feedback to ensure the claim is paid as close to the 60 day period as possible. I have sent you an email with more information. Regards
Hi, i submitted divorce claim december 2021 and till today 2022-04-23 no payment received.
Dear Simphiwe, I can assist by following-up at GEPF to determine what the problem is. By now you should have received your payment so I suspect there is an error but I can only confirm once I managed to check on you file. I have sent you an email on how I can assist you further. Regards
Hi
I just got my divorce decree recently and want to go claim at GEPF. But I just heard that my husband had planned on making a claim before I do. Is it possible for the fund to give him all the money if I haven’t claimed yet?
Dear Sibongile, if the GEPF was notified of the divorce they will keep your share aside before they make payment to your ex-spouse. Do you know if the Divorce Decree was submitted to notify them?
Hi l need assistance in a divorce claim.and what documents required for divorce claim
Good day Tumisang, I can most definitely assist you with your divorce claim. I have sent you an email with more information. Regards, Janene
I divorced in 2014 made no claims my ex husband retired last year March2021 ,this yy he went for assistance in Pretoria for payment, but till to date no pay to him and to me ,Is there any thing went wrong?
Dear Abegail, please note I do not work at the GEPF but can assist by following-up at GEPF to determine what is causing the delay. I have sent you an email with information on my services. Regards, Janene
Hi …. please help me, our divorce happened 2006 and didn’t claim my money. By 2018 I personally went to provicial office in Durban. I submitted all documents, the clerk phoned me and asked me to send her pention number of my x. I went to her she refused to give me, I went to her district office, they refused to tell me till today I’m stuck. What must I Do?
Good day Musa, it should not be a problem if you don’t know the pension number as it can be traced on the system. You’re welcome to contact me for further assistance with your claim, janene@xpression.co.za
Now that my marriage certificate was torn in court during divorce and is also needed when claiming for my 50% what to do, and who is suppose to fill the choice form? Is it me or my ex husband? Remember I am the one who initiated divorce.
Good day Abby, I can assist you with your claim at GEPF. I have sent you an email with further information. Regards
Hi can you please assist with the follow up of my claim.
Good day Catherine, yes I can definitely assist you and follow-up to determine what is causing the delay. I have sent you an email with further information. Regards
Hi my divorce has been finalized in court. I have requested 50% of my ex husband’s pensions and he didn’t contest the divorce. Now i need to claim with GEPF can you help?
Good day Tebogo, I have sent you an email with information on how I can assist you to submit your divorce claim should you have a valid claim. Regards
Hi, Janene
Can I please ask if my divorce payment was not paid out due to the wording was incorrect I had to go and amend it which I have now done so, Do I still have to wait 60 days for the funds to be paid?? And do I need a income tax number for the payment to be made?
Thank you
Good day Thando, I cannot confirm how long you will have to wait but if you want me to assist with the claim, I can follow-up with GEPF to determine where it is in the process and give you feedback and also ensure it is paid out as quickly as possible. With regards to your question about income tax; yes you should have also submitted proof of tax registration. I have sent you an email with information on how I can further assist you. Kind regards, Janene
Good morning! Please assist with my divorce claim.
Thank you.
Good day Evodia, I have sent you an email with details regarding how I can assist with claiming your divorce share. Kind regards, Janene
Good day. I submitted my forms today for my divorce claim. The person who helped me said that it will take anything between 3 – 6 months to pay out, and definitely nothing before 3 months, which is contradictory to the above message that says that they must pay within 60 days. I am therefore extremely confused now, and quite worried. More than that, when I asked for a reference number, he told me that I should use the calling ticket that I have received upon walking in. Is this normal practice? I lost that ticket before I even left the building. Just for record’s sake, I was sitting there at cubicle number 2 today 8 September 2022 at exactly 15:20 busy filling in the last paperwork (the form that I had to take to the bank the previous day to get stamped). The consultant assured me that all paperwork is in order and told me I’m going to wait for at the very least 3 months (90 days). Please can you maybe clarify for me? Kind regards,
Good day Theda, the GEPF has 60 days to finalize a divorce claim (according to law) but due to an influx of claim and them experiencing a huge backlog, it can sometimes take longer. I do however endeavor to have my clients’ claims finalized as close to the 60day period as possible. I have sent you an email with information on how I can be of assistance. Regards, Janene
good day, can I use a driver’s licence as a form of identification when submitting a divorce claim?
Hi Sibago, to my knowledge you cannot submit a Driver’s Licence as form of identification, it must be an ID book or ID Card. Regards
Good day. My ex husband was on pension already a few years and have received his lump sum. We got divorced in 2020 and he passed away a year later. Before the divorce he named me the beneficiary of his pension. I have tried to submit a claim but was told that I do not qualify for his pension. Will you please be able to assist?
Dear Rene, to my knowledge you are not eligible to receive the benefit once you are divorced. According to the GEPF rules and regulations they can legally use their discretion when it comes to payment to beneficiaries. Unfortunately I will not be able to assist with your query. Regards
Good day. How long does it take to get the payout? I was informed that it will take up to 6 months, which contradicts the 60 days. I made my claim in August 2022 and have not received any feedback. I would like to make a follow up please.
Good day Kea, the GEPf has 60 days to finalize a divorce claim – not 6 months. I can assist to ensure you receive your payment as close to the 60 day period as possible. I have sent you an email with further information. Regards Janene
Good day admin my 60 days has lapsed still no funds in my account. kindly assist by checking for me reason(s) for the delay. regards
Good day Khutso, please note I do not work at the GEPF but I can assist by following-up on your claim. I have sent you an email with information on how I can help. Regards, Janene
Good day Khutso, I have responded by email. Regards
Hi, hope you’re well. We are going through an unopposed divorce and I need to claim from the GEPF. Kindly advise on process and where to get a Choice form.
Good day Monica, I have sent you an email with information on how I can assist you with lodging a divorce claim. Regards
Good day
Hope you can assist me. On 22 September I submitted my claim form for part of my ex husbands pension fund. The lady to whom I submitted the application has in the meantime been transferred to another department. She gave me the details of the person handling my claim. I have send him various emails to find out how far the process is but he does not reply.
Can you perhaps assist in this regard.
According to my knowledge GEPF normally pays out within 60 days.
Good day Bethany, all divorce claim go to the GEPF Legal Section in Pretoria first, there is not one particular person who works with the claim. I can assist by following-up on the claim to determine where it is in the process and give you feedback. I have sent you an email with information on how I can assist. Regards, Janene
Hi I submitted my divorce claim , with all relevant documents needed, that was two months ago. Kindly assist with tracking the application .dated 2022/09/30
Good day Levingstone, I can assist by following-up with GEPF to determine what is causing the delay. I have sent you an email with further information. Regards, Janene
good day can i please get the divorce papers thats needed ? me and my wife are busy with divorce ..please send me all documents thats needed for GEPF to pay out her 50% …
Good day Stephanus, I assume you mean you want to know which documents to submit in order to claim? I have sent you an email on how I can assist. Regards, Janene
good day i need to claim from my x husband pension fund can someone please assist me with the needed documents ???
Good day Talitha, I have sent you an email on how I can assist you. Regards, Janene
hi I want to claim my 50% share I got my divorce decree, what documents will be needed and how do I claim or where do I go to claim
Good day Veliswa, I have sent you an email with information on how I can assist you to claim our share of the pension. Regards, Janene
Good Day I submitted my divorce claim on 12 September 2022 and haven’t heard anything back yet. I tried the toll free number and the official couldn’t give me an answer to how far along is my claim.
Hi Bieanca, I can assist by following-up with GEPF to determine what is causing the delay and ask for escalation. I have sent you an email with information on my services. Regards, Janene
Hello, I submitted my claim on the 28th of September 2022 even now Gepf hasn’t paid yet. Whenever I call they say that it is in the legal department, can you please kindly assist.
Good day Kingsley, I sent responded to your email, I can most definitely assist by following-up with GEPF. Regards
Morning, please take note it is not a good one. I am appealing on this platform as a last resort since the waiting period of my divorce claim has lapsed, I have exhausted all avenues since my submission on 14 October 2022. GEPF consultants/officials have been issuing me with contradicting feedback that varies from one consultant to the other, I feel not from emotions but critical observation that GEPF realises not the implication this delay impacts and adds to the trials and tribulations at hand.
Good day Anntoinete, I can assist by follow-up on your claim; I have sent you an email with information on my services. Also, please bear in mind that the GEPF is experiencing a huge backlog with the finalization of divorce claims. Regards, Janene
Hi I submitted my application last year August and and went back December for the follow up and they send my Bank statement is not crosponding with the Surname on my ID then I fixed that Banking statement, they said I must come and check after 3Weeks then I went after that 3week only to find that my degree of divorce wasn’t certified every page then I fixed that too….so I wanted to know how long should I wait for the payout it’s been 3weeks since I fixed everything..
Good day, I cannot say how long it will take as there has been many “errors” on the application. Firstly, if your Surname didn’t correspond with your ID and Bank Account, you were suppose to submit a new Choice Form after you corrected it. I can follow-up with GEPF and see exactly what is noted on the system and give you feedback. I have sent you an email with information on my services. Regards, Janene