270 thoughts on “Required Documents To Lodge A GEPF Divorce Claim”

  1. Virginia Isobel Afrika

    Goodday. I’ve been trying to get assistance for my divorce claim .The lawyer that was supposedly to help me…has been very rude an unproffesional…get someone please help me?

    1. My wife and i got separated and she then resigned at work as an educator without my knowledge She was paid by the fund whilst the devorce is still in progress but now she looks like no more having money.She built a house and bought vehicles. The rearon for her separating me its because she didn’t want me to be aware of her resignation. Today she”s pennyless except cars and a house. What must i do?

      1. Dear Godfrey, unfortunately the GEPF won’t make any further payments to you, it will have to be negotiated between you and her.

        1. Sebolelo Elizabeth Molefi

          Good day
          I submitted my claim for the second time on the 04th of Augst 2023
          I was told it was endorsed on 20th Of Augst 2023 what is the next step When will the claim go to Calculation ?

          1. Good day Sebolelo, I can assist by following-up on your claim and give you feedback. I have sent you an email with details on my services. Regards, Janene

      1. Good day Fungiwe, I can most definitely assist you with your divorce claim. I have sent you an email with further information on my services. Regards, Janene

          1. Good day Nosipho, I assume you need assistance to submit a divorce claim? I have sent you an email with further information on how I can assist. Regards, Janene

          1. Good day Nosiphiwo, yes I can assist you. I have sent you an email with details on how I can help. Regards, Janene

      2. Hi just wanted to ask what happens when a person divorce for second time claim was done to pay to spouse the 1st time and now remarried same spouse for the sake of children and divorce again and he wants to re claim again. Please help.what is the procedure

        1. Xpression Assist

          Good day Thembela, if it correctly specified in the second divorce papers, there shouldn’t be a problem to claim again. Regards

          1. Good day Noluthando, if you have already submitted your claim, I can assist by following-up on the claim. I have sent you an email with further information. Regards, Janene

          2. Good day Lesego, I can definitely assist by following-up on your pending claim. I have sent you an email with further information.

        2. Can u pls assist me I submitted a divorce claim I need the follow up on how long does it takes for the payouts and my statement so see how I’m left n to change and add beneficiaries.

          1. Good day Venessa, I can assist by following-up on your pending divorce claim at GEPF. I have sent you an email with further information. With regards to change/add beneficiaries; you need to complete a Nomination form (WP001) and submit directly at your Employer. Regards, Janene

      3. Good day

        My to be ex wife is also a gepf member and we are getting a divorce how will this settlement work as both agreed upon 50% of eachothers pension
        Thanks
        Mark

        1. Good day Mark, please note I do not work at GEPF nor am I a lawyer. I suggest you discuss this with your lawyer to ensure it is correctly stipulated in your Divorce Settlement. I have sent you an email with a sample of the correct citation. Trust you find this in order.

    1. Hi
      What can I do we have pending divorce and my husband retired in August he is saying he can’t get his money because of pending divorce from my side. Is that true?

      1. Good day Connie, yes that is correct, your pending divorce will keep the GEPF from making payment to him. It will be on hold until the divorce is finalized. Regards

        1. Good day Dorothy, in the Legal Section they will endorse the claim (approve the validity) and open the CP file (the non-member/claimant file) and verify that all the documents are correct. After this, your file will be scanned and sent to the Payment section for further processing. I have sent you an email with information on how I can be of assistance. Regards, Janene

    2. Hi can i ask question is it a must that the member must submit his divorce degree even if the pension fund was silent

      1. Xpression Assist

        Good day Delphine, should a member resign and has been divorced before, the Divorce Decree must be submitted to be verified by the Legal Section. Regards

      2. hi I need help about my claim of my 50 percent of my ex husband but I do not have his gepf member number what must I do to claim

        1. Xpression Assist

          Good day Kedibone, I can assist by retrieving his pension number when you give me permission to assist you with your claim. I have sent you an email with further information on how I can help. Regards, Janene

          1. Hi my name is Johan Onverwacht
            ID no:*****2082. I was married to Lee-Ann Patricia Dorkin Onverwacht on 15/12/2018. We are Divorce now on the 29/09/2023. Can you also help me with more inform on how to make divorce claim from GEPF

          2. Good day Johan, you can claim against your ex-spouse’s pension fund if it is correctly stipulated in the Divorce Decree. I have sent you an email with further information on how I can assist you. Regards, Janene

          3. Goodday

            Can someone being assisted ,also i have a laywer, but tell me i cant put a claim against my husbands pension? I email documents to gepf, but get feedback I cant email documents. Where i stay there is now Post Office services can someone pls help me

          4. Hi Loeretha, that is correct, the GEPF does not accept emailed copies. I have sent you an email with information on how I can assist you. Regards

      1. Xpression Assist

        Good day Emanuel, I can assist by following up on your pending claim. I have sent you an email with further information on my services. Regards

  2. Virginia Isobel Afrika

    Thank you….I was so busy trying to do everything myself….but thanks anyway. Will contact you if I have problems with the claim itself. I did already sent the required documents to the fund.

  3. Hi I am in need of help my husband divorced me and we got married in community of property and he is a soldier, I have received my divorce degree and deed of settlement. I am entitle to 50%, but I don’t know what to do how to claim can you help me please. Thank you.

          1. Good day Smile, I have sent you an email with further details on how I can assist with submitting your divorce claim. Regards

          2. Xpression Assist

            Dear Anna, a file is sent t forensics if they need to do an investigation on the application.

          1. Hey we got divorce I need the form to fill in and I don’t have a vehicle, how can u sent the forms to GEPF and I need a form to fill in. Please urgent my husband don’t wanne help and delay everything thank you

          1. Xpression Assist

            Good day Gavin, you need to agree on a percentage but it is usually 50%. I suggest discussing this with your lawyer.

  4. Hi Janene, I have a challenge, I don’t have my marrieage certificate at my disposal and I enquired about getting it from Home Affairs. However I was told its going to take from 3months to 6months. The man aldready divorced me but, there is no settlement hence we were married in community of property. What do I do. I am afriad he might resign as he is in he 50’s. He is a government employee.

  5. Good day Lebo
    First of all, it must be specifically stipulated in your divorce order that you can claim against his Pension Fund. If it only says “division of joint estate” you will have to obtain a variation/amendment order stipulating your claim against his fund. Secondly, you only need a marriage certificate should it be stipulated that you can claim for “time of marriage”. You are welcome to contact me should you have any further queries, 083-320-0145. Regards Janene

  6. hi
    How long will it still take for the pension fund to pay? I had a pretty straight-forward divorce but the fund takes so long to pay.

  7. Dear Salome
    The GEPF has 60 days to finalize a divorce claim. I can assist by following-up on your behalf when I go personally to the GEPF. I have sent you an email with further information.
    Regards
    Janene

      1. Xpression Assist

        Good day Gomolemo, I can assist by following-up with GEPF to determine what is causing the delay. I have sent you an email with further information on how I can assist. Regards, Janene

    1. good day
      hope all is well

      I need assistance I am going to divorce and we agreed to go together so it can be faster can you pls assist in what documents I will need to submit and claim my 50% all documents
      cause I want to do this all in 1day sins she agreed 100% with me

  8. Hi I don’t have a divorce settlement,is the GEPF going to process my claim?I’ve got all the documents except the settlement.

  9. nolusindiso Sylvia Ndakisa

    Type here..hi I need help my husband divorce me, without me being in court, on 204 his working in SAPS, I only realised this year January, that he has removed me from his pension fund, I don’t know what to do with situation

    1. Xpression Assist

      Good day Nolusindiso, if your husband divorced you, he can change the beneficiaries to his pension. Unfortunately I do not assist with situations like this and advise you try to resolve the issue with him. Regards

  10. Good day my divorce was finalised last year in march 2017 but only did the claim in April 2018 since I was not aware that I’m already divorced on the settlement it does state that I’m entitled 50% which we both signed documents where send to my ex husband retirement fund since April but no transfer have been made after 4 months.and they keep sending a response on the email that I should wait 60 days but their time frame has passed.

    1. Xpression Assist

      Good day Zanele, if it is not specifically stipulated in your Divorce Decree that you can claim from your ex-spouse’s pension at the GEPF, you will not be able to claim. If you send me a copy of your Divorce Decree and Settlement I will advice, janene@xpression.co.za. Regards Janene

  11. Matshidiso Magdeline Eunice Majoang

    Dear Janine…I claimed and sent all the required documents to GEPF..in February I only received 13,500 something..until now I haven’t heard or received anything..can you please help me..

    1. Xpression Assist

      Good day Matshidiso, I cannot confirm if that was the divorce benefit paid to you. I suggest you call the GEPF and ask about the amount. If it is the divorce benefit and you are not satisfied you can contact me and I will advise you from there. Regards Janene

  12. Sibusiso Velenkosini Mthenjwa Mthembu

    My wife filed for divorce and I did not contest it and on papers she stated that she is entitled of her 50% pension intest on my GEPF fund and she just informed me that on the 25th of October is the court case and now I strongly feel that I’m also entitled of my 50% on her GEPF What must I do now as she is going to court on the 25th and I never had made any written thing to state this can I still claim my 50% on that day please help my email is sbusisomthembu957@gmail.com

    1. Good day Sibusiso, I am not a lawyer and can therefor not give you legal advice. I suggest you contact your lawyer and inquire about the steps you need to take.

  13. Nhlonipho Ndikandika

    Good day my name is Nhlonipho Ndikandika, and I would like to make a GEPF claim for my father who passed away three years ago.

    1. Xpression Assist

      Good day Nhlonipho, if your father was still employed at the time of his death you must go to his Employer and lodge the claim there. They will then send it through to GEPF. You are welcome to contact or email me your detailed query. Regards, Janene

      1. Please help me I didn’t receive my ex husband pension funds after divorce and we where married in community of property. They didn’t include it to my decree of divorce . I’m struggling with my kids please i need help me

        1. Xpression Assist

          Good day Buhle, by law it is required that the divorce pension claim must be specifically stipulated in the Divorce Decree. If it is not, then you won’t be able to claim. Regards

    1. Good day Molise, yes I can definitely assist by following-up on a pending divorce claim. I go to GEPF personally to follow-up on my clients’ claims. I have sent you an email with further information. Regards, Janene

  14. Good Day

    I need to submit a divorce claim to the GEPF. Do I go to their offices and where are their offices in Johannesburg

    1. Dear Leeanne, you can visit their offices in Johannesburg and submit your claim there. Alternatively I can assist by submitting on your behalf and ensure you receive your payment within the said 60 days. I have sent you and email with more information. Regards, Janen

      1. Good day…I submitted my divorce claim…and was informed payment was made and all documents submitted was correct…after contacting my bank I realized no payment was made and upon contacting gepf they told me payment was cancelled due to the fact they made a one number mistake on my account…till today I am still waiting for reissue they told me itl take 6 to 8 weeks to process payment again but we are wayyy passed that time…please tell me what I need to do now ?

        1. Xpression Assist

          Good day Gadija, I can follow-up on the process and assist to have it finalized and paid. I have sent you an email with further information. Regards, Janene

  15. Good day Janene i am an HR Officer at Free State Department of Health. Im handling a deceased case where the official got dicvorced in 1998. My problem is there’s no deed of settlement and according to the decree of divorce there must be a deed of settlement. The daughter just make an affidavit to state that she can’t get the deed of settlement from the lawyers. Will GEPF finalised the case without the deed of settlement

    Kind regards
    Sylvia Venter

    1. Dear Sylvia, I can’t confirm whether GEPF will accept the affidavit or not but in my experience they are rather strict about this. I suggest you submit the documents and see what the outcome is. Regards, janene

  16. Nonkululeko Mbatha

    Janine goodday have filled for dirvorce in july 2019 and got a decree in December 18 2019 with a settlement where i am suppose to get 50% from my ex husbands pension.kindly assist with the claim since im not sure with the choice form that should be filled in

    1. Good day Nonkululeko, I can definitely assist you to submit your claim and ensure you receive your payment within the said 60 days. I will send you further information to your email. Regards, Janene

    1. Xpression Assist

      Dear Portpico, I do not work at the GEPF but offer a service assisting clients with their claims. I have sent you an email with further information on how I can help. Regards

  17. Good day,
    My divorce was finalized in march 2019.
    Problem while in court the judge had requested for some wording on the settlement to be corrected.
    I only received the final divorce decree and dont have the final settlement due to the wording. And i would like to claim Gepf.

    Could you kindly assist.

    1. Xpression Assist

      Dear Tereza, depending on what is stipulated in your Final Divorce Decree, you might need the Settlement Agreement too. Why don’t you send me a copy of the documents you do have and I will advise from there. Send it to janene@xpression.co.za and make sure you send me your contact details as well. Regards, Janene

  18. Chauke hasani maurice

    I need your assistant I want to know what must I do if I want to submit the forms to claim pension payouts for divorce because i went to the local GEPF is closed during this lockdown how I be assisted regarding this documents

    1. Xpression Assist

      Dear Chauke, the GEPF offices are still closed to the public. I have sent you an email with further information on how I can assist you. Regards

  19. Hi. May I ask if the funeral benefit claim forms can be sent by e-mail to the GEPF mail address or there is another e-mail for that purpose. I’m confused because the instructions on submission of the forms mentions the fax only. Faxes are now not so easy to find. Please assist.
    Robert Thobela
    e-mail: rz.*****@gmail.com

      1. I’ve submitted my gepf divorce settlement documents on the 1th of June so I was wandering how long will it take for my claim to be lodge mabena*****@gmail.com 0736****06

        1. Xpression Assist

          Good day Tebogo, the GEPF has 60 days to finalize a divorce claim but due to a huge backlog caused by the Nation Lockdown it might take much longer. Let me assist you by following-up with GEPF and ensure it is processed and finalized in order for you to receive your payment as quickly as possible. I have sent you an email with further information on my services. Regards, Janene

          1. Good evening, I’m Pat, still waiting for divorce payments coz 60 days is over know and they said everything is finilized and it is in the payment department. Please I’m struggling and I’m sick of depression, I don’t know what to do.

          2. Good day Pat, I can assist by following-up at GEPF to see what is causing the delay in payment. I have sent you an email with further information. Regards, Janene

  20. Greetings
    I would like to know about a divorce settlement, what is it, why is it important, will de GEPF pay without it. I am a divorce, I have a final divorce order but no any other paper including de divorce settlement

    1. Xpression Assist

      Dear Bongani, if you want to claim from GEPF it must be stipulated either in a divorce settlement that is made an order of the court or in your Final Divorce Decree. You are welcome to email me your divorce papers and I will advise from there. Regards

    1. Dear Abegail, the only way the GEPF could make payment to your ex-spouse would be of a Divorce Decree that stipulates that he can claim. If it is in the Divorce Decree you should have known about it. Regards

  21. Good evening.
    I would like your assistance. My exhusband and I got devorced recently and I am bateling to get my SARS certificate. I am registered at SARS but they do not want to assist me with the necessary documents. SARS say that they are only working on appointments and the wayting period is a month from now. I really need to submit the claim.

    Thank you.

    1. Dear Jolene, you can use a previous IRP5 as proof of your tax registration. Alternatively you can also download a letter of registration from eFiling. Trust this answers your question. You are welcome to contact me for assistance with your divorce claim. Regards, Janene

  22. Hi am Julia I settled my divorce on the 05 July 2010 then I submitted my degree of divorce on the 29″of July 2020 to claim my, 50%.of my provided fund. So since then I never received any respond from GEPF Pretoria I submitted all the documents that they told me to submit pls help me

    1. Dear Julia, I can assist by following-up on your pending divorce claim. I have sent you an email with further information on my services. Regards, Janene

    1. Good day Nonhlahla, yes I can most definitely assist you by following-up at GEPF to determine what is causing the delay. I have sent you an email with further information. Regards, Janene

  23. Hi, we are both government employees, I only received by email the divorce decree. I don’t have the divorce settlement. I still have the marriage certificate with me, we married in community, the divorce decree indicates ‘division of joint estate’. I want to know can I claim half his pension, because I am worried when GEPF is updating me, it shows that pension is not yet divided after divorce. What can I do.

    1. Good day Zandile, a divorce pension claim must be specifically stipulated in the Divorce Decree / Settlement. The GEPF will not process the claim should the divorce papers only state “division of joint estate”.

    1. Good day Pantia, I can most definitely assist you with your divorce claim. I have sent you an email with further information on how I can help. Regards, Janene

  24. Good afternoon I just got divorced with my husband and now my lawyer says I should claim on my own because with them it’s going to cost me money and she was rude and not helpful please assist me how about to do things as I dnt have a clue thank you in advance.

    1. Xpression Assist

      Good day Palesa, I can most definitely assist you to submit your claim at GEPF; I have sent you an email with further information. Regards, Janene

    1. Xpression Assist

      Good day Ntombozuko, I can most definitely assist you to submit your divorce claim and ensure prompt pay-out. I have sent you an email with further information. Regards, Janene

    1. Xpression Assist

      Dear Joseph, I suggest you follow-up with GEPF as they will require your divorce decree when you do resign or retire in future. Regards

    1. Xpression Assist

      Good day Danelle, I am not a lawyer and can unfortunately not give you legal advice. I have however sent you an email with information on the different marriage regimes in South Africa and conditions when divorcing. Trust this will assist. Regards

  25. Good evening, I’m Pat, still waiting for divorce payments coz 90 days is over . Please I’m struggling to get hold of Gepf

    1. Xpression Assist

      Good day Pat, I can follow-up on our pending divorce claim. It is quite overdue and it can be due to the backlog at GEPF but I will only be able to say for certain once I’ve followed-up. I have sent you and email with further information on my services. Regards, Janene

    1. Xpression Assist

      Dear SK, yes I can assist and follow-up with GEPF to determine what is causing the delay. I have sent you and email with further information on my services. Regards

  26. Good day my name is Cecilia Tlou my divorce was finalised on 3 may 2021,is almost three months now i haven’t received my 50% share from my husband pension fund. How long does it take for payout please help me. my email address is cecilia.tlou@dha.gov.za

    1. Xpression Assist

      Dear Cecilia, I can assist by following-up with GEPF to determine where it is in the process and ask for urgent processing. I have sent you an email with further information. Regards, Janene

  27. Hi my name Pat, just received my divorce settlement on the 23rd of July. How do I go about to claim for my 50% share we were married ICO.

    Please assist
    Pat

    1. Xpression Assist

      Good day Pat, I can most definitely assist you to submit your divorce claim at GEPF and ensure you receive payment as close to the 60 day period as possible. I have sent you an email with further information. Regards

  28. Welma van Rooyen

    Good Morning,

    Hi my name is Welma, I am in urgent need of Assistance in a divorce claim. My ex-husband work at the GEPF. Can you please send me the forms needed to be completed

    Thank you so much

    1. Xpression Assist

      Good day Welma, I have sent you an email with further information on how I can assist with the divorce claim. Regards, Janene

  29. Good morning. I submitted all necessary documents for my divorce claim. And I have not received any feedback yet. Am I panicking unnecessarily? Today is day 51.

    1. Xpression Assist

      Good day Sellina, the GEPF has 60 days to finalize a divorce claim but lately it is closer to 90 days. I can assist by following-up on your claim to ensure everything is on track. I have sent you an email with further information on how I can assist. Regards, Janene

  30. Hi! I would like the Gepf to help me reclaim the years that is left behind of gepf that i was suppose to claim, as our settlement says I have to claim for 7 years of marraige, when I claim I found out that he was only 1 year 6 months with the gepf, pls help me to claim the remaining 5 and a half years.

    1. Dear Dineo, if your ex-spouse only contributed to the pension fund for 1 year and 6 months, the percentage allocated to you will be calculated on that time only. Unfortunately I cannot assist with your specific query.

  31. Hello
    So my case is a bit weird…I need to know how long would it take for my money to be paid..I was divorced 19 years ago..but waited for my ex to retire..which he did in March…we have submitted everything and have been told the papers are now at lawyers ..can you explain this and tell me how long does it take from that we point to be paid..regards Theresa

    1. Good day Theresa, I believe your file is with the Legal Section, not the Lawyers? In Legal Section they will verify the documents, approve the claim and open a CP file (non-member file). Currently they are experiencing a huge backlog in the section and the file can be with them anything between 2-4 months. Once finalized in the Legal section it will be forwarded to the Payment section for calculations and approval of payment. Trust this answers your question.

  32. Hi I have lodged a divorce claim on 2021-09-16 at GEPF offices in Polokwane and since then no notification or sms confirming receipt of my documents Iam so confused please help or advise

    1. Good day David, the GEPF usually do not confirm receipt of a divorce claim either by sms or email. I can follow-up on the claim to confirm whether it is lodged correctly and where it is in the process. I have sent you an email with further information on my services. Regards, Janene

  33. Hi
    I got divorced on 12 November 2020. I did not pitch up for court on time on that date. I don’t have a decree of divorce or settlement bit am aware that I need to claim at GEPF. I’m in a different province from where the divorce took place. What needs to happen now or where should I go now?

    1. Good day Cleo, you will need a copy of the Final Divorce Decree and Deed of Settlement (should there be one). I suggest you contact the court where you got divorced and ask how to go about requesting a copy. Once you have it you are welcome to contact me for further assistance to claim from GEPF. Regards Janene

  34. I do not know what to do. I submit my retirement documents for March 2022. But i do not have my divorced papers that stated that my ex- husband do not want any money from my pension. I divorced in 2004 and was told that those documents are destroyed after a couple of years. What can i do?

    1. Dear Henrietta, to my knowledge it is required to submit a copy of the Divorce Decree and Settlement. I suggest discussing it with your HR, perhaps they will accept an affidavit from you and your ex-spouse but I cannot confirm whether they will.

  35. Good day
    We have been dealing with the GEPF for 2 and a half years now. In that time the divorced spouse passes away. All required documents were however submitted. The GEPF just with hold funds for no valid reason, do not answer emails, for the past 4 weeks they have said the claim is with the registrar and they were waiting for the tax directive, which has to have been received by now as SARS takes between 1 and 2 weeks with that. What can I do to get them to pay these funds that are due and how do I ensure they will pay the interest that is due? Please can you assist? They advise they take 60 days – this has been ongoing for over 32 months and I’m just at my wits end. Thank you.

    1. Good day Lucy, because I do not have insight in what caused the delay previously I can only give information on what to do once the non-member passes away before the divorce benefit is paid. The benefit must be claimed and paid by the Executor of the Estate through the Late Estate account. Payment will not be made to any individual. The required documents are as follow:
      Completed Choice Form signed by the Executor with details of the Late Estate account.
      Bank confirmation letter of Late Estate Account
      Original certified copy of your Final Divorce Order and Settlement
      Original certified copy of the deceased’s ID
      Original certified copy of the death certificate
      Original certified copy of the Letter of Authority for Executorship
      Original certified copy of the Executor’s ID

      Trust you find the above in order

  36. Is almost 2 months submitted my claim I haven’t received even acknowledment of receipt. I try calling every day no answer. Kindly help I really need to know progress

    1. Good day Ingrid, I can follow-up on the pending divorce claim to determine what is causing the delay. I have sent you an email with details of how I can assist but have not received a response from you yet. Regards, Janene

  37. Good day
    From the legal department, does gepf make a payment or the file still goes to another department? My ex is still with me in the house cs Gepf say file is still in the legal department. It was supposed to be out by 24.12.2021

    1. Good day Kgaogelo, yes, from the Legal Section it must still go to the Payment section for further processing. I have sent you and email on how I can assist your ex-spouse. Regards, Janene

  38. Hi! My name is Palesa! I’m divorced since 2013,still convinced that my ex husband forge a lot of signatures during divorce process,the case was finalized without me and can’t claim from his pension because degree has no order it is just quiet. Please advice me on step that I should follow.

    1. Dear Palesa, please note I am not a lawyer and cannot give legal advise. I assist clients with their claims which are already stipulated in their divorce decree/settlement. Should you suspect fraud I suggest you work through a lawyer and ask their advice. Regards

      1. Nthabeleng Kabini

        Hello my name is Lebo I’ve send necessary documents to GEPF regarding my divorce claim in December…I haven’t received anything yet what could be delaying payment?

        1. Xpression Assist

          Dear Nthabeleng, I can assist by following-up on the claim to determine where it is in the process and give you feedback. I have sent you an email with further information on my services. Regards, Janene

  39. Good day
    I have submitted my claim at Gepf, and it is more than 60days now. How much do u charge to follow up for me to see how far is my claim

    1. Xpression Assist

      Good day Nomsa, yes I can assist you by checking and following-up at GEPF to determine what is causing the delay. I have sent you and email with further information. Regards

  40. Hi my name is Getrude just claimed my divorce pension submitted all the relevant documents certified. My question is can my exhusband delay the payment by not signing relevant documents .How much do you charge for following up on the claim.My email address is getrudekhomotso527@gmail.com

    1. Xpression Assist

      Good day Getrude, in my opinion your ex-husband cannot delay the process especially if you submitted the claim directly at GEPF. I can assist by following-up on the claim to determine where it is in the process and give you feedback to ensure the claim is paid as close to the 60 day period as possible. I have sent you an email with more information. Regards

    1. Xpression Assist

      Dear Simphiwe, I can assist by following-up at GEPF to determine what the problem is. By now you should have received your payment so I suspect there is an error but I can only confirm once I managed to check on you file. I have sent you an email on how I can assist you further. Regards

  41. Hi
    I just got my divorce decree recently and want to go claim at GEPF. But I just heard that my husband had planned on making a claim before I do. Is it possible for the fund to give him all the money if I haven’t claimed yet?

    1. Xpression Assist

      Dear Sibongile, if the GEPF was notified of the divorce they will keep your share aside before they make payment to your ex-spouse. Do you know if the Divorce Decree was submitted to notify them?

    1. Xpression Assist

      Good day Tumisang, I can most definitely assist you with your divorce claim. I have sent you an email with more information. Regards, Janene

  42. I divorced in 2014 made no claims my ex husband retired last year March2021 ,this yy he went for assistance in Pretoria for payment, but till to date no pay to him and to me ,Is there any thing went wrong?

    1. Xpression Assist

      Dear Abegail, please note I do not work at the GEPF but can assist by following-up at GEPF to determine what is causing the delay. I have sent you an email with information on my services. Regards, Janene

  43. Hi …. please help me, our divorce happened 2006 and didn’t claim my money. By 2018 I personally went to provicial office in Durban. I submitted all documents, the clerk phoned me and asked me to send her pention number of my x. I went to her she refused to give me, I went to her district office, they refused to tell me till today I’m stuck. What must I Do?

    1. Xpression Assist

      Good day Musa, it should not be a problem if you don’t know the pension number as it can be traced on the system. You’re welcome to contact me for further assistance with your claim, janene@xpression.co.za

  44. Now that my marriage certificate was torn in court during divorce and is also needed when claiming for my 50% what to do, and who is suppose to fill the choice form? Is it me or my ex husband? Remember I am the one who initiated divorce.

    1. Xpression Assist

      Good day Abby, I can assist you with your claim at GEPF. I have sent you an email with further information. Regards

    1. Xpression Assist

      Good day Catherine, yes I can definitely assist you and follow-up to determine what is causing the delay. I have sent you an email with further information. Regards

  45. Hi my divorce has been finalized in court. I have requested 50% of my ex husband’s pensions and he didn’t contest the divorce. Now i need to claim with GEPF can you help?

    1. Xpression Assist

      Good day Tebogo, I have sent you an email with information on how I can assist you to submit your divorce claim should you have a valid claim. Regards

  46. Hi, Janene
    Can I please ask if my divorce payment was not paid out due to the wording was incorrect I had to go and amend it which I have now done so, Do I still have to wait 60 days for the funds to be paid?? And do I need a income tax number for the payment to be made?

    Thank you

    1. Good day Thando, I cannot confirm how long you will have to wait but if you want me to assist with the claim, I can follow-up with GEPF to determine where it is in the process and give you feedback and also ensure it is paid out as quickly as possible. With regards to your question about income tax; yes you should have also submitted proof of tax registration. I have sent you an email with information on how I can further assist you. Kind regards, Janene

    1. Xpression Assist

      Good day Evodia, I have sent you an email with details regarding how I can assist with claiming your divorce share. Kind regards, Janene

  47. Good day. I submitted my forms today for my divorce claim. The person who helped me said that it will take anything between 3 – 6 months to pay out, and definitely nothing before 3 months, which is contradictory to the above message that says that they must pay within 60 days. I am therefore extremely confused now, and quite worried. More than that, when I asked for a reference number, he told me that I should use the calling ticket that I have received upon walking in. Is this normal practice? I lost that ticket before I even left the building. Just for record’s sake, I was sitting there at cubicle number 2 today 8 September 2022 at exactly 15:20 busy filling in the last paperwork (the form that I had to take to the bank the previous day to get stamped). The consultant assured me that all paperwork is in order and told me I’m going to wait for at the very least 3 months (90 days). Please can you maybe clarify for me? Kind regards,

    1. Good day Theda, the GEPF has 60 days to finalize a divorce claim (according to law) but due to an influx of claim and them experiencing a huge backlog, it can sometimes take longer. I do however endeavor to have my clients’ claims finalized as close to the 60day period as possible. I have sent you an email with information on how I can be of assistance. Regards, Janene

    1. Xpression Assist

      Hi Sibago, to my knowledge you cannot submit a Driver’s Licence as form of identification, it must be an ID book or ID Card. Regards

  48. Good day. My ex husband was on pension already a few years and have received his lump sum. We got divorced in 2020 and he passed away a year later. Before the divorce he named me the beneficiary of his pension. I have tried to submit a claim but was told that I do not qualify for his pension. Will you please be able to assist?

    1. Dear Rene, to my knowledge you are not eligible to receive the benefit once you are divorced. According to the GEPF rules and regulations they can legally use their discretion when it comes to payment to beneficiaries. Unfortunately I will not be able to assist with your query. Regards

  49. Good day. How long does it take to get the payout? I was informed that it will take up to 6 months, which contradicts the 60 days. I made my claim in August 2022 and have not received any feedback. I would like to make a follow up please.

    1. Good day Kea, the GEPf has 60 days to finalize a divorce claim – not 6 months. I can assist to ensure you receive your payment as close to the 60 day period as possible. I have sent you an email with further information. Regards Janene

  50. Good day admin my 60 days has lapsed still no funds in my account. kindly assist by checking for me reason(s) for the delay. regards

    1. Good day Khutso, please note I do not work at the GEPF but I can assist by following-up on your claim. I have sent you an email with information on how I can help. Regards, Janene

  51. Hi, hope you’re well. We are going through an unopposed divorce and I need to claim from the GEPF. Kindly advise on process and where to get a Choice form.

    1. Good day Monica, I have sent you an email with information on how I can assist you with lodging a divorce claim. Regards

  52. Good day
    Hope you can assist me. On 22 September I submitted my claim form for part of my ex husbands pension fund. The lady to whom I submitted the application has in the meantime been transferred to another department. She gave me the details of the person handling my claim. I have send him various emails to find out how far the process is but he does not reply.
    Can you perhaps assist in this regard.
    According to my knowledge GEPF normally pays out within 60 days.

    1. Good day Bethany, all divorce claim go to the GEPF Legal Section in Pretoria first, there is not one particular person who works with the claim. I can assist by following-up on the claim to determine where it is in the process and give you feedback. I have sent you an email with information on how I can assist. Regards, Janene

  53. Hi I submitted my divorce claim , with all relevant documents needed, that was two months ago. Kindly assist with tracking the application .dated 2022/09/30

    1. Good day Levingstone, I can assist by following-up with GEPF to determine what is causing the delay. I have sent you an email with further information. Regards, Janene

  54. good day can i please get the divorce papers thats needed ? me and my wife are busy with divorce ..please send me all documents thats needed for GEPF to pay out her 50% …

    1. Good day Stephanus, I assume you mean you want to know which documents to submit in order to claim? I have sent you an email on how I can assist. Regards, Janene

  55. hi I want to claim my 50% share I got my divorce decree, what documents will be needed and how do I claim or where do I go to claim

    1. Good day Veliswa, I have sent you an email with information on how I can assist you to claim our share of the pension. Regards, Janene

  56. Good Day I submitted my divorce claim on 12 September 2022 and haven’t heard anything back yet. I tried the toll free number and the official couldn’t give me an answer to how far along is my claim.

    1. Xpression Assist

      Hi Bieanca, I can assist by following-up with GEPF to determine what is causing the delay and ask for escalation. I have sent you an email with information on my services. Regards, Janene

  57. Hello, I submitted my claim on the 28th of September 2022 even now Gepf hasn’t paid yet. Whenever I call they say that it is in the legal department, can you please kindly assist.

    1. Xpression Assist

      Good day Kingsley, I sent responded to your email, I can most definitely assist by following-up with GEPF. Regards

  58. Morning, please take note it is not a good one. I am appealing on this platform as a last resort since the waiting period of my divorce claim has lapsed, I have exhausted all avenues since my submission on 14 October 2022. GEPF consultants/officials have been issuing me with contradicting feedback that varies from one consultant to the other, I feel not from emotions but critical observation that GEPF realises not the implication this delay impacts and adds to the trials and tribulations at hand.

    1. Good day Anntoinete, I can assist by follow-up on your claim; I have sent you an email with information on my services. Also, please bear in mind that the GEPF is experiencing a huge backlog with the finalization of divorce claims. Regards, Janene

  59. Hi I submitted my application last year August and and went back December for the follow up and they send my Bank statement is not crosponding with the Surname on my ID then I fixed that Banking statement, they said I must come and check after 3Weeks then I went after that 3week only to find that my degree of divorce wasn’t certified every page then I fixed that too….so I wanted to know how long should I wait for the payout it’s been 3weeks since I fixed everything..

    1. Good day, I cannot say how long it will take as there has been many “errors” on the application. Firstly, if your Surname didn’t correspond with your ID and Bank Account, you were suppose to submit a new Choice Form after you corrected it. I can follow-up with GEPF and see exactly what is noted on the system and give you feedback. I have sent you an email with information on my services. Regards, Janene

  60. Good day, I want to advice everyone who submitted all the documents for divorce benefits to make a follow up as sometimes there will be a delay in payment if one or more of the documents is missing or needs to be certified. I went to check the progress of my benefit only to find that there settlement agreement is not certified and there was no communication on their
    side to me to inform me about the outstanding certification of the document, though they have my contacts.

    1. Hi Sibago, thanks for the information, please let me know should you need assistance with the delayed claim. I can assist by following-up on your claim and see to it that it is finalized. Regards

  61. Hi, I’m Rosemary, just want to know if you divorcing fir the 2nd time and claimed with x spouse our pension, and divorcing again after 3years, gepf deducted on service of 21years but on the benefit statement it says >4years 8months
    <5years months, how many years can be claimed now for 2nd divorce

    1. Hi Rosemary, unfortunately I cannot assist with your query, I suggest the member queries this directly with GEPF. Regards

  62. Tshilongo Sonnyboy mashau

    hi . my claim was sent to pretoria offices on 25november 2022. till today ihaven’t heard anything. can you please assist

    1. Xpression Assist

      Hi Tshilongo, in my opinion it is taking too long which might indicate that there is an error on the application. I have sent you an email with further information on how I can assist you. Regards, Janene

    1. Xpression Assist

      Good day Mninawa, yes I can most definitely assist you; I’ve been helping clients all over the country. I have sent you and email with more information on my service. Regards, Janene

  63. Hi, Could you please assist me with my divorce claim. I recieved a z103 form and do not know how to complete it. Thank you

    1. Xpression Assist

      Good day Ishmail, I can most definitely assist you to submit your claim. You do not need the Z103; the claim can be submitted directly at the GEPF. I have sent you an email with further details on how I can assist. Regards, Janene

  64. SIPHAMANDLA KHUZWAYO

    I kindly need assistance with the divorce claim from GPEF. I don’t where to start since my lawyer indicated that she is not involved after Decree has been issued.

    1. Xpression Assist

      Good day Siphamandla, I can most definitely assist you to lodge your claim at GEPF. I have sent you an email with information on my services. Regards

  65. Rudolph Andre Snyman

    hi.im going though a devorse case but my lawyer need’s to know what exactly must be in the settlement letter so that it do not come back from court for instance maybe something was left out etc. I am a SANDF member and Se not.she is actually the one who is devorsing me …..pls can u maybe if possible send me a sample of what should be in the settlement letter.thanx will appreciate your help.

    1. Xpression Assist

      Hi Rudolph, below please see the citation as given by the GEPF.

      “In terms of Section 7(7) and 7(8)(a)(i) and (ii) of the Divorce Act 70 of 1979 it is agreed that 50% of the pension interest, due and assigned to the (member), held in the Government Employees Pension Fund be paid to the (claimant) by the aforementioned fund when any such pension benefits accrue in respect of the (member), up to the date of the granting of the Decree of Divorce. An endorsement to this effect must be made in the records of the abovementioned Pension Fund, member number XXXXX.” ‘

  66. I want to enquire does the claim form z103 need to be completed at my ex wife work place cause I’ve seen it’s written employer signature and if that’s the case who’s suppose to sign for it

    1. Xpression Assist

      Good day Daniel, a divorce claim can be submitted directly at GEPF and does not have to go through the Employer. I have sent you an email with further information on how I can assist. Regards

  67. Hi
    I see one of the requirements for divorce claim at GEPF is a choice form.What is it and where do I get it from. Pls help me with the information needed.
    regards
    Florence

    1. Xpression Assist

      Good day Florence, I have sent you an email with information on how I can assist you to submit your divorce claim successfully. Regards, Janene

  68. Hi

    I am recently divorced. My ex-husband is a member of the Gepf. I would like your assistant in claiming my share of his pension.

    1. Xpression Assist

      Good day Nomaza, I can most definitely assist you to submit your claim at GEPF, I have sent you an email with further information on my service. Regards, Janene

    1. Xpression Assist

      Good day Thando, if I understand correctly; there is an error on the Divorce Decree? The GEPF will not make payment if the wording in the Divorce Decree/Settlement is not correct. Trust that answers your question.

  69. Phelo
    Hi, I got married 20th September 2021. I have been working as an educator 10yrs. My husband wants a divorce is he entitled claim the 50% of my pension fund?

    1. Xpression Assist

      Dear Phelo, I am not a lawyer and unfortunately I cannot give any legal advise. The share of the pension fund depends on your marriage regime. I have sent you an email with further reading regarding this. Trust it will help. Regards

  70. Good afternoon

    I see that one of the requirements is an original marriage certificate. The certificate was taken by the registra and the court. What will now happen as I am no longer in the possession of the certificate?

    1. Good day Lerato, it all depends on how the divorce benefit share is stipulated in the Divorce Decree/Settlement. If it is stipulated as “from date of marriage”, you need to submit the marriage certificate. If it is not specifically stipulated like that, then you don’t need to submit it. You are welcome to contact me for further assistance with submitting your claim.

      1. Good evening
        I want to know if Gepf will let me know how much (50%) of my pension fund will be given to my ex husband. I got an sms that they received the decree.

        Regards

        1. Good day Lesego, the GEPF usually sends a letter to the member with details. Alternatively you can request the document once the claim has been finalized.

  71. Good day my divorce was finalised last year on 11 November 2022. I’m entitled 50% which we both signed documents where send to my ex husband retirement fund until today no transfer have been made after 10 months. I was told by the court that l should wait 60 days but their time frame has passed.

    1. Good day Thabile, it sounds like you have not submitted the required documents to lodge the claim. The GEPF will not pay your share automatically, there are a few documents you need to submit. I have sent you an email with further details on how I can assist. Regards

  72. good day…could you kindly tell me when i will receive my divorce claim. i received an sms from gepf saying their have received my divorce documents…what happens after that.

    1. Good day Joyce, I cannot confirm when you will receive it. I can however follow-up on your claim to ensure it is being processed and paid. I have sent you an email with details on my services. Regards

    1. Good day Phumelele, the GEPF only accepts original documents for a divorce claim. You cannot email or fax it to them. I have sent you an email on how I can assist you. Regard, Janene

  73. good evening. I went through a divorce in 2021 where it was finalized. I claimed from ex-husband pension and claim was paid. Now my ex-husband says gepf can’t pay him because they want my service record from 2016 to 2021. I’m wondering why the service record is needed from my side whereas on his side it was not needed. kindly help!

    1. Good day Lucy, I can’t confirm details of the claim but in my experience it seems that the GEPF require your service record to calculate your ex-husband’s share. Your service record wasn’t needed when you claimed against him. Trust this answers your question.

        1. Good day Mdima, yes I can assist by following-up on your pending divorce claim. I have sent you an email with further details on how I can help.

    1. Good day Johannes, yes I can assist by following-up on your pending divorce claim. I have sent you an email with further details on how I can help.

    1. Good day Cupido, I can most definitely assist you to submit your claim successfully and offer a service by following-up on the process to ensure your claim is processed and finalized as close to the 60 day period as possible. I have sent you an email with further information.

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